Effective Date: 22 July 2024
InstantCoffeeSpot.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://instantcoffeespot.com, make a purchase, or otherwise interact with us.
1. Who We Are
We are a Malaysian-based e-commerce business that resells and exports instant herbal and functional coffee products from trusted Asian brands to customers worldwide.
2. Information We Collect
We may collect and store the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Order history
- Payment details (processed securely via third-party gateways)
B. Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and tracking data
3. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Communicate with you about your purchases
- Provide customer support
- Improve website functionality and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Sharing of Your Information
We do not sell, rent, or trade your personal information.
We may share your data with:
- Shipping partners (to deliver your orders)
- Payment gateways (e.g., Stripe, PayPal, etc.)
- Legal authorities when required by law or customs
- Third-party service providers (for analytics, support, email marketing)
All third parties are required to protect your data in accordance with applicable privacy laws.
5. Data Storage & Retention
Your data is securely stored using trusted hosting and security protocols. We retain your information for as long as necessary to:
- Complete your transaction
- Comply with legal obligations
- Resolve disputes and enforce policies
6. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain website functionality
- Remember your preferences
- Analyze site traffic (Google Analytics)
- Improve marketing (e.g., Facebook Pixel, if applicable)
You may disable cookies via your browser settings, but it may affect site performance.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent or object to processing
- File a complaint with your local data protection authority (e.g., GDPR, CCPA)
To request data access or deletion, contact:
📧 support@instantcoffeespot.com
8. Data Protection for International Buyers
Buyers from the US, UK, EU, Canada, and other regions are informed that their data may be transferred and processed outside their home country (i.e., in Malaysia or the region of origin of the product). We take necessary steps to ensure secure cross-border transfers.
9. Children’s Privacy
Our website is not intended for use by children under 13. We do not knowingly collect personal information from anyone under this age.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our site after updates means you accept the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 support@instantcoffeespot.com
✉️ https://instantcoffeespot.com/contact-us/