📦 How We Process Your Order
Since this is an international fulfillment, transparency between us and customers is highly important to ensure the highest satisfaction for all buyers. Here’s how we handle your order from start to finish:
- 🕵️♂️ Payment & Order Validation: We take around 1 business day to verify and validate each order after purchase. This step protects our customers from fraud and misuse.
- 📦 Packing & Fulfillment: Once validated, items are securely packed with full customs documentation. Orders are typically shipped in 1–3 working days.
- ✈️ International Shipping:
- Standard Shipping: 7–21 business days
- Express (DHL/FedEx): 3–7 business days
- Tracking is provided for all orders
📋 What to Know Before You Buy
- You may be contacted by your country’s customs for import verification or tax collection.
- Packages returned due to rejection or unpaid duties are not eligible for refund.
- Some items (e.g., liquids, heavy items) are only available via Express Shipping.
- We provide complete customs documentation to reduce delays.
- No hidden charges — we offer honest pricing without excessive markups.
Need help?
🛡️ Buyer Protection & Dispute Transparency
We are committed to a fair and secure shopping experience. If an issue arises, your payment method provides buyer protection:
- PayPal: Disputes can be opened using your PayPal Resolution Center.
- Credit / Debit Cards via Stripe: You are protected by your card issuer’s chargeback process. Contact your bank if needed.
We encourage you to contact us first — we’ll always try to resolve the issue quickly and professionally.